Getting started

From nothing to your first diagnosis in five minutes.

Dr. Frame is two halves: a small agent that runs on your gaming PC, and a dashboard in your browser that tells you what it found — in one plain sentence, not a wall of graphs.

Four steps. You'll need your PC and about five minutes.

Windows 10 & 11 · four steps · nothing to configure
1

Create your account

Open the dashboard, enter an email and a password, and choose Create an account. You'll get a short screen explaining what the agent reads from your PC before anything starts monitoring — it's worth the ten seconds.

Forgotten your password later? Use Forgot password? on the sign-in screen and we'll send you a reset link.

2

Install the agent

Download it below and run it. It's a few megabytes, installs without asking you anything, and lives in your system tray.

Download for Windows Windows 10 or 11 · 64-bit

The agent is deliberately tiny — it sips CPU and reads the same passive Windows counters Task Manager does. It never touches your games' memory or hooks into them, so it's safe to run alongside anti-cheat.

3

Link your PC to your account

The first time the agent runs on a new machine, it shows a six-character code and waits:

K7WPD4 An example. Yours will differ — read it off the agent window, not from here.

Type that code into the dashboard, here:

Settings▸Devices▸Link a PC with a pairing code

Hit Link device. Within a few seconds the agent notices, drops into your system tray, and starts monitoring. That's setup finished — there's nothing else to configure.

Codes expire after ten minutes. If yours does, the agent just shows a fresh one — nothing is lost.

4

Run your first check

Press the big Run Check Now button on the dashboard. In a few seconds you'll have:

  • The diagnosis, first. One sentence naming the most important thing holding your machine back. This is the whole point of the product.
  • Misconfigurations. Settings quietly costing you performance — memory running below its rated speed, a 144Hz monitor sitting at 60Hz, mouse acceleration left on, a power plan throttling your CPU. Each one explains what it is, why it matters, and how to fix it.
  • A health score for the machine, so you can tell at a glance whether anything changed since last time.

Then go poking around. Live monitor shows frame rate, CPU and GPU load, memory and latency in real time while you play. Session history covers your recent sessions. Benchmarks runs a short load test — handy for proving a fix actually did something, rather than hoping it did.

What it reads

No surprises about what's being collected.

Dr. Frame is a background process reading hardware data, so you're entitled to know exactly what that means. Here it is in full:

It does read
  • Your hardware and its settings — CPU, GPU, memory, monitors, drivers
  • Windows settings relevant to performance
  • Load, temperatures and frame rate while monitoring is running
  • Which games are running, to label a session
It never reads
  • Your screen — no screenshots, no capture
  • Your keystrokes or mouse input
  • Any game's memory, and it never injects into one
  • Your files, browsing, or anything unrelated to performance

Your data is used to diagnose your system and show it back to you. It is never sold. Settings has two buttons that matter: one exports everything stored about you, the other deletes all of it — both act immediately, no email required.

One honest limit. Dr. Frame diagnoses and instructs; it doesn't reach into your BIOS or firmware and change things for you. For anything at that level you get clear instructions and stay in control. Treat the advice as informational and double-check before changing firmware settings.

If something looks wrong

Common snags, and what they mean.

The agent shows a code, but nothing happens after I enter it

Check the code hasn't expired — they last ten minutes, and the agent shows a fresh one once it does. Also make sure you're signed in on the dashboard in the same browser you're typing the code into.

If it still won't link, remove the device under Settings → Devices and pair again with a fresh code.

Windows blocked the installer / my antivirus flagged it

Windows shows "Windows protected your PC" for any app it hasn't seen widely installed yet — choose More info → Run anyway. Some antivirus tools ask for a second opinion for the same reason.

My dashboard says no scan on record

That means the device is linked but hasn't reported yet. Make sure the agent is actually running — look for it in your system tray — then press Run Check Now.

Does this slow my games down?

No. The agent samples about once a second and reads counters Windows already maintains — a fraction of a percent of one CPU core and under 10MB of memory. It was designed around that budget from the first line of code, because a monitoring tool that costs frames would defeat its own purpose.

Will this get me banned by anti-cheat?

No, and the product is architected specifically to avoid that risk. Dr. Frame never injects code into games and deliberately has no in-game overlay, because an overlay would require exactly the technique anti-cheat systems flag. Everything you see lives in the dashboard and the tray.

How do I stop it, or remove it entirely?

Stop monitoring: right-click the tray icon and choose exit.

Unlink a PC: dashboard → Settings → Devices → Remove this device. This also deletes that machine's stored scans and history.

Remove everything: uninstall the agent from Windows Settings like any other app, and use the delete-account button in Settings to erase your account and all its data.